Almost a No-Go with Gofobo

I really dislike Gofobo right now and have a feeling that I'm not the only one, with all of the grumbling that I heard at the Kerasotes Icon theater tonight.  They provide screenings for movies before they come out, giving passes to members and whatnot.  Cool, right?  

What's not so cool is that they HEAVILY overbook apparently because we stepped into the line 40 minutes early (passes say to get there early, which is pretty much a given for any of this type of stuff anyway), waited, had our passes taken only to be told "Oh, we're full and you'll have to come out for the next time that we have a movie screening.  Buh bye, come again."  Um....I saw like 30+ people turned away, so exactly how many passes were they giving out?  They knew that they didn't have THAT much clout apparently, so why overbook SO heavily?  

My mom and I both approached the lady, not really ones for taking no for an answer, because I was curious about this whole sham.  We live quite a ways from the theater AND Ma was already having the day from hell, so I knew she wasn't in the mood for shenanigans.

Vonnie: We've been waiting 40 minutes, are you telling me that we aren't seeing the movie?

Silly Girl (SG for short): Nope, have to get here early!  Sorry, we overbook so that we can fill up the theater. 

Vonnie: Um... we've been here for like an hour, isn't that early?  Do we have to be here 2 hours in advance to see something that we were invited to?

SG: You said that you were waiting for 40 minutes, how's that an hour?  

Okay, let's stop here.  Socialites, I am TERRIBLE at math, like the absolute WORST, so maybe you can help me out with this.   Is 40 minutes NOT closer to 60 minutes (an hour) than it is to 0 minutes (if we'd just arrived)?  Therefore, waiting for LIKE (almost) an hour? Am I missing something?  I very well could be...

Anyway, she's being really flippant and I see that my mom is about to go off, lol.  Ma pretty much walks to the side and posts up on the wall because she just is NOT taking no for an answer.  A lot of other people walk off grumbling and angry, leaving the theater (awesome customer service there, Gofobo, treating those fans right!).  It's pushing closer to the time for the movie to start and finally SG comes back and says that there are a couple more seats and gives us tickets.  

I guess that being a stubborn Taurus and ornery Gemini can work out sometimes.  At least the movie, Man on a Ledge, was worth it!  I'll tell you guys all about it tomorrow in a review.

Have you ever had an experience like this?  What did you do?